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Plain-English support
You do not need the technical terms first. Clear explanations are part of the service.
About The South Coast Cloud Co.
A practical IT partner for homes and small businesses.
Clear IT support for the things people actually need help with — from Microsoft 365 and business devices to slow laptops and Wi‑Fi at home.
The approach is simple: keep it clear, skip the jargon and make support easy to deal with.
Based in West Sussex, with remote support across the UK.
Experience & credentials
Backed by hands-on support and Microsoft platform experience.
The South Coast Cloud Co. is led by Christian Dose, with 15+ years across desktop support, Microsoft 365, Intune, Azure and device rollouts.
15+ years in IT
Microsoft 365
Intune & Autopilot
Windows & macOS
Home & SME support
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Relevant technical depth
Strong capability in Microsoft 365, endpoint management, rollout work, Windows and macOS.
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Support for home and business
Support for home users, homeworkers, sole traders and smaller organisations.
Professional background
Experience behind the service.
Recent work includes Microsoft engineering and modern workplace roles covering Intune, Azure, Windows 11 rollout, SharePoint and OneDrive.
Earlier roles included client projects, desktop support, endpoint administration at The Body Shop, macOS administration through JAMF, and roles with Elekta, Intel and Apple.
- Current Microsoft engineering and Intune modernisation work
- Hands-on delivery across client environments and internal IT teams
- Practical experience in rollouts, Microsoft 365 administration, app deployment and documentation
Knowledge areas
Broad technical grounding with a clear Microsoft focus.
- Microsoft 365, Exchange, SharePoint, OneDrive, Teams and Entra
- Intune, Autopilot, Configuration Manager and endpoint standards
- Azure administration, PowerShell and Windows 11 modern workplace rollout
- macOS, mobile device management and general end-user support
Formal credentials include a Diploma in Information Systems Engineering plus Microsoft and Apple certifications.
Who we work best with
Support for home users and growing businesses.
- Home users who need help with slow devices, Wi‑Fi, printers, email or new setups
- Homeworkers and sole traders who rely on their tech every day
- Small businesses that need practical IT support and device management
- Teams using Microsoft 365 that want better setup and consistency
Focused service areas
Where we add the most value
- Home user support for everyday tech issues and device setup
- Managed IT support for day-to-day business issues and user requests
- Microsoft 365 setup, administration and troubleshooting
- Intune, Autopilot and endpoint management
- Sensible security improvements, backup guidance and Windows or Mac help
That focus keeps the service useful and easy to engage.
Our approach
Professional support, delivered with clarity.
The aim is simple: make tech easier to use and trust.