Managed IT Support
Best fit: SME
Day-to-day support for small businesses that need dependable help.
Typical work included
- User support and troubleshooting
- Remote fixes for common issues
- Software installs and updates
- Windows PC, Mac, printer and peripheral support
- Performance troubleshooting
Good fit for
Small businesses that need quick support without an internal IT team.
Intune & Endpoint Management
Best fit: SME
Endpoint help for businesses that want devices set up and managed properly.
Typical work included
- Intune setup, improvement and tidy-up
- Windows Autopilot rollout
- Compliance and configuration policies
- Application deployment
- Endpoint troubleshooting and standards
Why it matters
Better-managed devices are easier to deploy and support.
Microsoft 365 Support
Best fit: Home & SME
Help with email, files, Teams and sign-ins.
Typical work included
- Microsoft 365 setup support
- Email, Outlook and mailbox help
- SharePoint and OneDrive setup
- Teams support
- Access and sign-in troubleshooting
Why it matters
When email, files and sign-ins work properly, everything runs better.
Security & Backup Basics
Best fit: Home & SME
Simple steps to protect accounts, devices and files.
Typical work included
- MFA setup and tidy-up
- Safer sign-in and access controls
- Device security basics
- Email protection guidance
- Backup and recovery advice
Best for
A good fit if you want the essentials covered.
Projects, Rollouts & Setup Work
Best fit: Home & SME
Help with new devices, replacements, onboarding and tidy setup work.
Typical work included
- New PC, Mac and laptop setup
- Device refresh projects
- User onboarding and offboarding
- Documentation and simple how-to notes
- Basic end-user guidance
Why clients value this
Good setup work saves time later.
Home User & Home Office Support
Best fit: Home users, homeworkers & sole traders
Friendly help for the home issues people get stuck on.
Typical work included
- Slow laptop, Windows PC and Mac troubleshooting
- Home Wi-Fi troubleshooting
- Printer and scanner setup
- Email, passwords and account help
- New Windows PC, Mac and device setup
Good fit for
Ideal for laptops, printers, Wi‑Fi, email and new device setup.